Shipping Policy for VoltCycleShop.com

At VoltCycleShop.com, we are committed to delivering your orders efficiently and reliably. Below is a detailed overview of our shipping process, including order cutoff times, shipping costs, and how weekends affect processing, to help you understand when to expect your purchase.

Order Processing Time

All orders are processed within 1-3 business days. This includes verifying your order, packaging your items, and handing them over to our trusted shipping carriers.

• Business Days: Business days are Monday through Friday, excluding US federal holidays. We do not process orders on weekends (Saturday and Sunday).

• Order Cutoff Time: Orders must be placed by 2:00 PM Eastern Daylight Time (EDT) on a business day to be considered for processing that same day. Orders placed after 2:00 PM EDT or on weekends/holidays will begin processing on the next business day. For example:

  • An order placed at 1:00 PM EDT on Friday will begin processing on Friday and may ship as early as Friday or up to the following Wednesday (1-3 business days).

  • An order placed at 3:00 PM EDT on Friday or any time on Saturday/Sunday will begin processing on Monday and may ship as early as Monday or up to Wednesday.

Transit Time

Once your order has been processed and shipped, the transit time (the duration it takes for the package to reach you) depends on your location:

• United States: Transit time is typically 4-11 business days, resulting in a total shipping time of 7-14 business days from the date of your order.

• International: Transit time is typically 12-22 business days, resulting in a total shipping time of 15-25 business days from the date of your order. Transit times may vary depending on the destination country, customs clearance, or carrier performance.

• Note: Transit times are calculated in business days (Monday through Friday, excluding holidays in the destination country or carrier’s schedule).

Total Shipping Time

The total time from when you place your order to when it is delivered is the sum of the processing time (1-3 business days) and transit time:

• US Orders: 7-14 business days

• International Orders: 15-25 business days

Shipping Costs

• United States: Free shipping on all orders within the US.

• International: A flat shipping fee of $479.00 applies to all international orders. This fee is subject to change, and any updates will be reflected at checkout before you complete your purchase.

Example Delivery Timeline

• US Order Example: An order placed at 10:00 AM EDT on Monday may be processed and shipped by Wednesday (within 1-3 business days). With a transit time of 4-11 business days and free shipping, delivery is expected between the following Monday and the second Tuesday (7-14 business days total) at no additional cost.

• International Order Example: An order placed at 10:00 AM EDT on Monday may be processed and shipped by Wednesday. With a transit time of 12-22 business days and a $479.00 flat shipping fee, delivery is expected between the third Monday and the fourth Thursday (15-25 business days total).

• Weekend Order Example: An order placed at 5:00 PM EDT on Friday will begin processing on Monday and may ship by Wednesday. For US orders (free shipping), delivery is expected between the following Monday and the second Tuesday (7-14 business days total). For international orders ($479.00 flat fee), delivery is expected between the third Monday and the fourth Thursday (15-25 business days total).

Important Notes

• Customs and Duties: For international orders, delivery times may be affected by customs clearance processes, which are beyond our control. Customers are responsible for any applicable customs fees, duties, or taxes imposed by their country, in addition to the $479.00 flat shipping fee.

• Tracking: Where available, we provide tracking information so you can monitor your order’s progress. You will receive a tracking number via email once your order ships.

• Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as holidays, weather events, or carrier delays may occasionally extend transit times. We appreciate your patience and understanding.

• Contact Us: If you have questions about your order or need assistance, please reach out to our customer support team at sa***@***********op.com.

Our Commitment

We work with reliable carriers to ensure your order arrives as expected. For the most accurate delivery estimate and shipping cost details, please refer to the information provided at checkout. Thank you for shopping with VoltCycleShop.com!